For standard sizes (1/2" to 6") and materials, our production lead time is 25-35 days. For large quantities or custom specifications, it may extend to 45-50 days. We can expedite urgent orders to 21 days. Please contact us for a precise delivery schedule.

Absolutely. We provide comprehensive OEM/ODM services. You can customize the valve body, actuator, coating (e.g., RAL colors), and packaging (wooden cases with your branding). A full design and QA review is included.

Yes, our groove dimensions strictly adhere to ISO 6182 and AWWA standards, ensuring full interchangeability with Victaulic® and other standard grooved couplings. We understand the need for secure, leak-proof connections.

We typically accept T/T (Telegraphic Transfer) with a 30% deposit and 70% balance before shipment for new clients. For established partnerships or large volume, we can discuss L/C (Letter of Credit) terms.

Yes, free samples are available for qualified buyers. You just need to cover the shipping cost. This allows you to test our quality, fit, and finish before committing to a large volume order. Request your sample today.

We adhere to standard international trade practices. If a defect is found under proper use, we will replace the faulty units or issue a credit based on the inspection report. Our goal is a zero-defect partnership. All disputes are handled professionally and promptly.